If you do not like what you received or if something did not fit, please send it back within 14 days. Contact: firstname.lastname@example.org Refunds will be issued via the original payment method. We will be happy to exchange unworn and undamaged products or refund the purchase price.
Since we are a very small company and have just started our business, we cannot cover the costs for the return shipment (according to § 357 BGB ((6) the consumer has to bear the direct costs of the return if the trader has informed the consumer of this obligation in accordance with Article 246a § 1 (2) sentence 1). In the unlikely event that we send you the wrong item, we will exchange your order free of charge.
For questions about the return process, please contact: email@example.com